BiG Conference FAQs

Find answers to the most Frequently Asked Questions here.
If you do not find what you are looking for, contact BiG
at 800-628-0993 or email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Conference Details FAQs

  • Q. What is the deadline to register for BiG Conference 2020?

    A. Boomers in Groups: register throughout the year, however the deadline for boomers will be March 15, 2021.

    A. Travel Industry: members of BiG have guaranteed registration availability until March 15, 2021. We accept registration to fill any open availability with a limit of 250 travel industry delegates.

  • Q. What airport should I fly into?

    A. Louisville Muhammad Ali International Airport (SDF).

  • Q. Will there be shuttle service from the airport to the conference hotel?

    A. TRAVEL PLANNERS: Please contact the BiG office, Jennifer Ferguson at 800-628-0993

    A. TRAVEL INDUSTRY: Announcement of available shuttle service will be made by March 1, 2021. All major car rental agencies and paid shuttle services are also available at the Louisville Muhammad Ali International Airport (SDF) for your personal use.

    SELF-PARKING RATES: $15 per night, event day self-parking for $12.

  • Q. When can I make my hotel reservations?

    NOW!

    A. TRAVEL PLANNERS: Room and tax are included in your registration fee. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through Jennifer Ferguson at the BiG office. Call 800-628-0993 today.

    A. TRAVEL INDUSTRY: It is strongly recommended that you make your hotel reservations upon receipt of your conference confirmation. A room block for the travel industry is currently open at the rate of $129 per room per night. Just ask for the BiG Group Block when you call. OR TRAVEL INDUSTRY MAKE YOUR RESERVATIONS ONLINE HERE >

    OFFICIAL CONFERENCE HOTEL: Galt House, 140 N. 4th St., Louisville, KY, 40202 — PH: 502-589-5200

  • Q. Is my hotel room included in my registration?

    A. TRAVEL PLANNERS: Room and tax are included in your registration fee. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through Jennifer Ferguson at the BiG office. Call 800-628-0993 today.

    A. TRAVEL INDUSTRY: It is strongly recommended that you make your hotel reservations upon receipt of your conference confirmation. A room block for the travel industry is currently open at the rate of $129 per room per night. Just ask for the BiG Group Block when you call. OR TRAVEL INDUSTRY MAKE YOUR RESERVATIONS ONLINE HERE >

    OFFICIAL CONFERENCE HOTEL: Galt House, 140 N. 4th St., Louisville, KY, 40202 — PH: 502-589-5200

  • Q. If I want to stay additional nights, what is the procedure?

    A. Boomers simply call the BiG offices at 800-628-0993 by September 1, 2020. BiG will reserve your additional room nights and you can handle payment upon check-in.

  • Q. What is the attire for the conference?

    A. Resort Casual is suggested during all conference sessions. This applies to all BiG education seminars, meal functions, and social events.

  • Q. What is the weather like in Louisville, Kentucky in March & April?

    A. Louisville's weather ranges from highs in the low 60s, lows in the mid 40s in March and April.

  • Q. What is the BiG Marketplace?

    A. The purpose of the BiG Marketplace is to provide destination and tour operator information to Boomers in Groups Directors. The BiG Marketplace is a rotation style business session where you will see all Boomers and Travel Industry during the Conference Marketplaces.

  • Q. Can my Group assistant take appointments?

    A. Group Assistants can only take appointments if they are responsible for booking trips not associated with the Primary Group Leader. Please check with Jennifer Ferguson at This email address is being protected from spambots. You need JavaScript enabled to view it.for further details.

  • Q. Are there FAM trips available for Boomers delegates?

    A. Boomer delegates will receive an opportunity see local sites and develop your future tour to Louisville, Kentucky. FAM Tours Pending Confirmation.

  • Q. When will I get my appointment schedule?

    A. All delegates will receive their start times and table appointments at the Boomers in Groups Conference Registration.

  • Q. What handouts are permitted at BIG?

    A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplaces and Social Events.

  • Q. What if I have a random appointment with a destination in which I'm not interested?

    A. Great business alliances can be forged from casual business acquaintances. Your interest in the destination may not be for today, but you will be building solid business relationships for future travel. It's also a great way to see what destinations, both domestic and international, have to offer!

  • Q. Where and when is the next BiG Conference?

    A. Our exciting 2022 destination TBA!

 

COVID Specific FAQs

  • Q. What enhanced measures are in place regarding our health safety?

    A. Enhance cleaning procedures with extra attention given to high traffic areas are now in place at the Conference. Additionally, hand sanitizers are available through out the venue for your use. Adjustments are in place to promote physical distancing. Measures included: Signage and ground markings to help navigate common areas while practicing physical distancing; physical barriers such as plexi shields both at marketplace tables and registration area; tables in meal function rooms are spaced and limited as to seating capacity; and training of red coat staff to engage with attendees to promote guidelines. Temperature checks will be made at appropriate times and locations.

    Enjoy peace of mind knowing that your hotel room will be thoroughly cleaned prior to your arrival plus common hotel areas will receive increased cleaning. Please take a moment to check out your hotel website for complete details regarding housekeeping procedures.

  • Q. Are masks required?

    A. Please bring your own face coverings and wear them at all times, except when dining. You may remove your face covering while actively eating or drinking. If needed, masks may be obtained at the registration area.

  • Q. How can I do my part to help keep everyone healthy?

    A.

    Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Louisville. By attending you are confirming that you are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
    • are not under any self-quarantine orders
    If you cannot confirm all of the above criteria you must not enter the Conference area. If at any point during your attendance you do not meet all of the above criteria, please isolate and contact our red coat staff by phone.

    By attending the Conference, you acknowledge that you understand and will abide by the above health-and-safety requirements.

 

Boomers in Groups Conference | PO Box 129, Salem, OH 44460
PH: 800-628-0993 | FX: 330-337-1118